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BTL-wide User Survey : – May / June 2025 – please complete

Every few years, Belfast Trust Laboratories issues a survey to its users to see how we can help improve their experiences.

Please help us to help you, by taking a few minutes to tell us about the laboratory services you have used over the past 2 years and how we can better meet your needs.

  • It should take less than 5 minutes to complete.
  • This survey will close at 23:59 on Monday 9th June 2025.
  • Survey covers all disciplines and BTL services

Complete the online survey via this link: https://forms.office.com/e/2S2dQbP9NJ

We look forward to hearing from you.

Belfast Trust Laboratories.

Why take part in the Survey?

–  Your feedback is essential to help Belfast Trust Laboratories provide the best service we can.

–  We promise to read every survey received. We use your answers to help influence our service, practice and future plans.

–  The more responses we receive, the more opportunity we have to learn about how happy you are with our services, what we do well and what we can do to improve.

 

Our last survey in December 2021 was completed by 265 users – so thank you.

This time we hope even more of you can find time to share your thoughts with us.

Is the survey anonymous?

Yes. You can complete the survey anonymously or you can provide an email address at the end of the survey (should you wish).

Findings

A summary of the survey findings will be available on the Belfast Trust Laboratories User Manual after we’ve had a chance to gather answers. We can also send you a copy of the findings to you via email. In addition, provided you have given us your contact details, we’ll try our best to get in touch if you have raised something that might benefit from a more detailed discussion. You can find a summary of the 2021 user survey findings at the end of the survey and also in the side menu of the Belfast Trust Laboratories User Manual

 

 If you need any help with completing the survey or have any questions or comments about the survey or about Belfast Trust Laboratories, or want to register to receive direct feedback from the survey please email Labfeedback@belfasttrust.hscni.net .

Belfast Trust Laboratories.


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