Useful Contacts
The Regulation and Quality Improvement Authority (RQIA) is the independent Health and Social Care regulatory body for Northern Ireland. Further information about services provided by RQIA is available at:
Telephone: (028) 9536 1111
Website: www.rqia.org.uk
Strategic Planning and Performance Group (SPPG)
Telephone: 0300 555 0115
Website: Home – DOH/HSCNI Strategic Planning and Performance Group (SPPG)
Email: complaints.sppg@hscni.net
Northern Ireland Ambulance Service
Telephone: 028 9040 0999
Website: www.nias.hscni.net
Where can you find out more?
More information on the complaints procedure is also available from the Department of Health