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Data protection

UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018

Maintaining the right of confidentiality is important for all Health and Social Care organisations. If you want to ask us for information that we may hold about you personally, this will be dealt with under the UK GDPR and the Data Protection Act 2018.

This would include information relating to health and social care records, employment and training records – anything that is limited to you as a person, whether for example as a patient, client, employee or partner of any kind.

Data protection privacy policy

If you need further details on how we use your information, please download our booklet:

Freedom of Information Act 2000

If the information you want is not about you personally, it will be dealt with under the Freedom of Information Act. Read more about freedom of information.

Making a request for personal information

Please submit your request in writing to the relevant department.

For medical records involving the following hospitals – Royal Victoria Hospital, Belfast City Hospital, Musgrave Park Hospital, Mater Hospital, Childrens Hospital and the School Of Dentistry, please contact:

Medical Legal Department
Health Records Building
The Royal Hospitals
274 Grosvenor Road
BT12 6BA

Tel: 028 9504 0726

For medical records involving all maternity services, including  Royal Jubilee Maternity Service and services at the Mater Hospital, please contact:

Maternity Medical Legal Services
Royal Jubilee Maternity Service
The Royal Hospitals
274 Grosvenor Road
BT12 6BA

Tel: 028 9504 9625

For Knockbracken Hospital, Muckamore Abbey Hospital, community Health and Social Care records (such as social work records) and all other requests for personal information, please contact:

Data Protection Officer
Belfast Health and Social Care Trust
1st Floor, Administration Building
Knockbracken Healthcare Park
Saintfield Road

Tel: 028 9504 6955

Or download the subject access application form.

In all cases, please state clearly what information you want and include your contact details so we can reply to you. You should also send a copy of photographic ID, for example your driving licence or passport.

Responding to requests

When we receive your request, we may contact you to clarify what information you require and inform you of any charges there may be for supplying it. In most cases, the information will be provided free of charge.

When we have received all the necessary documentation and fees, we have 30 days under UK GDPR to provide the information requested. If the request is complex, we may have a further 60 days if necessary to respond. We will advise you if this is the case.

If information is withheld, we will tell you why we are unable to disclose it.

If you are unhappy with any aspect of our response to your request, you may contact the Complaints Department.

Information Commissioners Office

You can also contact:

The Information Commissioners Office Northern Ireland
3rd Floor, 14 Cromac Place

Tel: 028 9027 8757 or 0303 123 1114