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Patient and visitor facilities


Any illness can be a worrying experience for patients and families. You may experience different emotions and have a number of questions.

Chaplains visit wards regularly and listen to patients. They support the hospital community through their presence and prayers. The chaplaincy service is confidential and available to people of every faith and background. Read more about the chaplaincy service.

Parenting room

There is a parenting room near the reception at the main hospital entrance.

Interpreting service

There is a regional interpreting service for all Health and Social Care organisations throughout Northern Ireland. For patients who do not speak English, hospital staff will arrange a face-to-face interpreter.

The service has more than 200 professional interpreters covering 33 registered languages.

Read more about the regional interpreting service.

Wheelchair access and disability services

If you have a disability or a speech, hearing or visual impairment, please let us know as soon as possible. We provide a range of services and facilities for people with disabilities, including:

  • a drop-off and pick-up area at the main hospital entrance
  • a number of parking spaces for blue badge holders in front of the main hospital building and at the main hospital entrance
  • wheelchairs at the front entrance that can be borrowed by a carer or relative for the duration of your visit
  • toilets suitable for people using wheelchairs
  • public telephones at the front entrance suitable for people using wheelchairs
  • colour-coded signage throughout the hospital

Please ask any member of staff for further information about these services.