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General information

This section contains general information that relates to all our hospitals and facilities.

Chaplaincy service

If you or a loved one are suffering from illness, it can be an anxious and worrying time. The chaplaincy service is available to help and support everyone in hospital, regardless of faith or background.

Complementary guest Wi-Fi

We offer complementary guest Wi-Fi to our patients, service users, staff and visitors in a number of hospital and community locations.

Hospital Travel Costs Scheme

You may be entitled to reclaim travel expenses for hospital treatment through the Hospital Travel Costs Scheme.

Infection prevention and control

Everyone coming into our hospitals has a part to play in infection prevention and control.

You can also download this Public Health Agency leaflet on preventing food poisoning.

Interpreting service

If a patient comes into hospital who does not speak English as a first or competent second language, staff will contact the regional interpreting service to arrange a face-to-face interpreter.


Shopmobility Belfast helps patients and visitors with restricted mobility. It provides electric scooters and wheelchairs to help people get around the Royal Hospitals and Belfast City Hospital sites.

Transport and travel

Further information about transport and travel to and from Trust facilities.