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Feedback form

You can find additional information on the complaints procedure by clicking on the tab named “Information on complaints” in the ‘Also in this section’ tab menu.

If you are not the patient or service user who is the subject of the complaint you will be asked to provide a form of consent to make a complaint on their behalf. You may wish to download and use this consent form or upload your own documentation on the form below.

All information will be treated confidentially.

  • This field is for validation purposes and should be left unchanged.

  • Section 1: Your details

    The information in this section will help us manage your compliment or complaint more effectively
  • Please provide your full name
  • Please provide your full address
  • Please provide a contact phone number, landline or mobile phone.
  • Please provide a contact email address

  • Section 2: Patient details

  • If the answer is no, please provide the full name and address in the fields below.
  • Please provide the patient health & care number, if known. (This may be on appointment letters or Trust correspondence.)
  • If you are not the patient, you will also need to provide proof of consent you can act on their behalf, i.e. signed consent form, NoK information, Power of Attorney, or other. You can upload your proof of consent here.
    Max. file size: 40 MB.

  • Section 3: Your comments or Concerns

    The information in this section will help us progress your feedback or investigate your concerns as appropriate.
  • Tell us your comments or concerns, try to include as much detail as you can about the issues concerned, where they occurred and any named staff etc. This will help us progress your feedback or investigate your concerns as appropriate.
  • Documents may be uploaded here. Please be mindful of size limitations on items for upload and only attach specific items as necessary if you feel these will support your comments.
    Drop files here or
    Accepted file types: jpg, gif, png, pdf, Max. file size: 40 MB.
    • Select a location form the list below. If the location isn't available, please select other and write the location.
    • Please enter the specific ward or department, if known
    • Please provide a contact phone number, landline or mobile phone.

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