Tell your story on Care Opinion

23rd March 2021
Care Opinion Logo

Service users, families and carers have the opportunity to share their experience of Belfast Trust through an online user feedback platform called Care Opinion.

Care Opinion will share your story but not your name with Belfast Trust where a healthcare professional will respond to your feedback via Care Opinion in an open and transparent manner. Responses will be person-centred and engage with the experience; giving assurance your story has been heard. Both the stories and responses nearly always appear online for others to read.

You can add your story to the Belfast Trust Care Opinion on our website here.

Share your experience of Belfast Trust from over the past three years, whether good or could have been improved. Please tell your story to help improve the services you use.

Care Opinion will treat your story confidentially. The only personal detail you have to share with Care Opinion is your email address and they will keep this confidential. Your story will appear using a screen name on the public website and your anonymity will remain protected at all time.

Care Opinion is an independent non-profit feedback platform for Health and Social Care, supported by Department of Health and implemented by the Public Health Agency, which enables users, and their families, to give feedback on their care and share their stories with others.

Care Opinion will complement and enhance existing feedback systems within the six Health and Social Care Trusts which includes Northern Ireland Ambulance Service.

For further information or to leave your feedback please visit www.careopinion.org.uk. Stories can also be shared by calling the Care Opinion Freephone number 0800 122 3135 or completing a freepost feedback leaflet.