16th August 2022
The Imaging Service at Belfast Trust has been awarded accreditation by the UK Accreditation Service under the Quality Standard for Imaging.
The prestigious accreditation demonstrates the high quality of service provided, in line with strict national regulations.
Imaging refers to several different technologies – including MRI, ultrasound or X-Ray – that are used to view the human body in order to diagnose, monitor or treat medical conditions.
Staff from the Imaging Service across all hospitals within Belfast Trust have been working towards the Quality Standard for Imaging accreditation for a number of years through the introduction of new protocols and care pathways, updating patient information and a focus on patient experience and feedback.
Grainne Harte, QSI Lead Radiographer at Belfast Trust explains: “We are extremely proud to achieve this accreditation which demonstrates our commitment to providing the best possible treatment and care for all our patients. It’s been a great team effort to reach this point with numerous stages and assessments to get through but we know that the changes we have made are having a really positive impact for our staff and more importantly, our patients”.
A recent Patient Survey revealed:
- 100% of patients rated their experience attending the Imaging Service to be positive overall, with 79% stating it was excellent
- 100% of patients said they were well cared for by Imaging staff
- 95% of patients felt they received appropriate information to help them prepare for their x-ray, scan or procedure
Sean O’Conaire, Imaging Service Manager at Belfast Trust added: “I am extremely proud of our Imaging team who have worked so hard to achieve this accreditation during what is a very challenging time for everyone working in healthcare. It is a testament to their commitment to providing the very best service for our patients. I’m also very grateful to patients who have provided feedback and suggestions to help us improve how we communicate with them, develop better care pathways and improve patient outcomes”.
